Compliance Protocols
Maintaining the safety of the bridge through active monitoring, forensic auditing, and strict merchant vetting.
Merchant KYB
Every merchant undergoes a Know Your Business (KYB) audit. We verify your corporate standing, digital footprint, and transactional history before authorizing a gateway instance.
- • Entity Verification
- • Domain Authorization
AML Forensics
We utilize third-party on-chain and off-chain forensic tools to monitor against Money Laundering (AML). Unusual patterns result in immediate settlement pauses.
- • Route Auditing
- • Fraud Detection
The Safe-Guard Hold Mechanism
To ensure merchant integrity, AmbientePay implements a non-negotiable **168-Hour Safe-Guard hold** on all incoming funds for the initial 30 days of any new account's lifecycle.
Audited Paths
Transactions are legally tracked from the consumer's bank to our bridge to your Polygon wallet.
Active Exams
Our team manually verifies store legitimacy and delivery status during the hold period.
Auto-Refund
Suspected bad behavior triggers an automatic and total refund of all held funds to origin.
Privacy & Forensic cooperation
AmbientePay is committed to merchant privacy. We do not sell your transactional data. However, our infrastructure is built on the principle of transparency. In instances where law enforcement requires audit data regarding illegal activity (pornography, drugs, theft):
Transak Data Sharing Statement
When end-customers use the embedded Transak widget, AmbientePay routes limited metadata (store ID, order reference, wallet destination) to Transak solely to create the widget session. All sensitive PII/KYC data is collected directly by Transak under their privacy policy.
- Transak becomes the controller for the user’s identity information, selfies, documents, and payment credentials.
- AmbientePay only receives status callbacks (success/failed) and never stores raw KYC documents.
- Users can request data deletion or GDPR/CCPA access directly from Transak via support.transak.com.
- If a regulator issues a lawful request, AmbientePay will coordinate with Transak to provide the required logs.
By continuing to use the exchange experience you acknowledge Transak's role as the payment/KYC provider and consent to the transfer of necessary metadata to them.